By browsing our website or using our systems or services, you acknowledge that you have read and understood this policy and consent to the processing of your data and personal information in accordance with it, as applicable.
- Policy Objectives,
- Effective Date,
- Consent Collection Methods,
- Data Collection Purposes,
- Data Processing Purposes,
- Collected Personal Information,
- Used Processing Methods,
- Access and Control of Personal Information,
- Sharing and Reasons for Sharing Personal Information with Third Parties,
- Personal Information Retention.
Respect for privacy and the protection of personal information are essential to us, which is why, through this Policy, we aim to protect them in accordance with applicable laws.
To ensure this protection, UnionPPC Agency LLP. commits to only collect, process, and share information that can identify an individual when the individual has consented, unless permitted or required by law, in which case your consent will not be necessary.
The purpose of this Policy is to inform users of the reasons and how UnionPPC Agency LLP., or anyone acting on its behalf, will collect and use their personal information. It is designed to be in plain language to ensure informed consent from users.
For the purposes of this Policy, “personal information” means any information about an identifiable person or that can identify a person. Whenever possible, we will anonymize, pseudonymize, and/or aggregate this information so that it no longer identifies a person.
- Effective Date
This Policy takes effect on September 22, 2023.
- Means of Obtaining Consent
We are committed to obtaining consent before collecting an individual’s personal information. Consent may be explicit or implied and can be provided directly by the individual or by their authorized representative.
We prefer to obtain explicit consent, whether verbally, electronically, or in writing. However, implied consent may be reasonably inferred from a person’s action or inaction. For example, providing a name and address to receive a publication or providing a name and phone number to get a response to a question is considered implied consent to the collection of information containing personal information. To determine the appropriate type of consent, we take into account the sensitivity of the personal information involved, the purposes for which it is being collected, and the reasonable expectations of a person in a similar situation.
If we want to use personal information for a new purpose, we will describe the intended use and seek consent again.
It is not always possible, especially in the case of a government request, to obtain a person’s consent to collect, use, or disclose their personal information. We commit to never disclosing this type of information except as required or allowed by law and in accordance with this Policy.
- Objectives of Data Collection
Here are some reasons why we collect your personal information:
– To provide products and services: We will collect and process the data and information necessary to fulfill our mission and contractual obligations.
– To ensure and enhance these products and services: The data collected during your interactions with our services may be used to analyze and enhance the functionality of our products and services.
– To develop new products and services as well as for AI: The data collected may be used in a research and development context to offer new products and services to our users, including through advertising and marketing messages. Furthermore, the collected and aggregated data may be processed by algorithms utilizing artificial intelligence.
– To offer personalized products and services: The collection and analysis of data generated by your interactions with our services enable us to develop and create products and services that are relevant to better meet your cultural and entertainment expectations, including anticipating adaptation measures for clients as needed.
– To assess the performance of products and services: Data is collected to obtain information about the benefits as well as drawbacks of our products and services in order to evaluate and address them as needed, including through surveys. This allows us to ensure the quality of our products and services while promoting risk management.
– To protect the privacy of our users. The collected data allows us to verify the identity and safeguard the privacy of individuals who communicate with us by phone, electronically, or otherwise.
– To fulfill legal obligations. Data is collected to comply with obligations arising from laws, regulations, or international treaties.
- Personal information collected
UnionPPC Agency LLP. may collect personal information in various forms, but will do so only through lawful means and solely for the necessary purposes disclosed to you, as described in this Policy, or as permitted or required by law.
The personal information collected, as well as its sensitivity, may vary depending on the context of the interactions between you and UnionPPC Agency LLP. Therefore, we must primarily inform you about the nature of the personal information we use.
We protect all collected personal information. Among the personal information that may be collected and used, we pay particular attention to:
Name and Contact Information: First and last name, email address, postal address, phone number, and similar data used for communication with you.
Identity Verification: Passwords, password hints, and other security information used to identify you and access your account.
Demographic Data: Information about you, such as your age, gender, country, and preferred language of communication.
Payment Data: Information necessary for processing your payments, such as payment instrument number (e.g., credit card number) and associated security code.
Subscription Data: Information about your subscriptions, including newsletters.
Images and Sounds: Audiovisual data used to ensure the security of our users, particularly at networking events we organize or host. Data may also be collected during recorded calls, training sessions, or conferences.
Interactions: Data related to your use of websites, platforms, and created tools. This includes data you provide to use the products. In other cases, such as error reports, it’s data generated by us.
Other examples of interaction data we collect include:
● Data about the sites visited and usage. For example:
- Payment and account history. Data about the items you purchase and activities related to your account.
- Troubleshooting and support data. Data you provide when you contact Agence UnionPPC S.E.N.C. for assistance, including the products you use, and other information that helps us resolve your issue.
- Interests and preferences. Data about your interests and preferences. Besides the information you explicitly provide, other data we collect may sometimes help us define or infer your interests and preferences.
- Content consumption data. Data about multimedia content (e.g., television, video, music, audio, books, applications, and games) you access through our products.
- Searches and commands. Search queries and commands you use when using our website.
- Textual, input, and handwriting data. Textual, input, and handwriting data, as well as any related information.
- Location data. Data, which may be precise or imprecise, about your device’s location. For example, location data can be collected from a device’s IP address or data in your account profile that indicates your location with less precision, such as a city name or postal code.
- Other data. Other data provided when you use our website, including data from Google Analytics and various digital advertising channels.
- Data Processing Purposes:
Provide our products and services. We use data to operate our products and services and provide you with rich and interactive experiences.
Improvement of products and/or services. We use data to enhance our products, including adding new features or capabilities.
Personalization. Some products include personalized features, such as recommendations that enhance your experiences and satisfaction. These features use automated processes to tailor your experiences based on the data we have about you, including inferences we make about you and your product usage, activities, interests, and location.
Product and/or service development. We use data to develop new products. For example, we use anonymized or pseudonymized personal information to better understand our customers’ needs.
Customer support. We use data to diagnose and resolve issues with products and/or services, restore access to your personal account, and provide other support and assistance services.
Contribute to security and issue resolution. We use data to contribute to the security and resolution of issues with our products and services. This includes using data to secure the services provided to our customers, detect malicious programs and activities, resolve performance and compatibility issues to help customers make the most of their experience, and inform them about updates to our products and services. This may involve the use of automated systems to detect security issues.
Security. We use data to protect the security of our products and our customers. Our security features can prevent the operation of malicious software and inform users of the detection of malware on their device.
Surveys and promotional communications. We use the data we collect to provide surveys and promotional communications. You can subscribe to email subscriptions, respond to surveys, and choose whether or not to receive promotional communications from UnionPPC Agency LLP. via email, SMS, postal mail, and phone. For more information on managing your contact information, email subscriptions, and promotional communications, please refer to the Access and Control of Your Personal Information section of this Policy.
Relevant Offers. UnionPPC Agency LLP. uses data to provide you with relevant and important information about the products and services offered. We analyze data from various sources to predict the information that will be most interesting and relevant to you and communicate it to you in different ways.
Advertising. UnionPPC Agency LLP .uses data collected through its interactions with you, some of our products, and third-party websites to advertise our products and services, including on third-party sites. We may sometimes use automated processes to make advertisements more relevant.
Commercial Transactions. We use data to process your transactions with us. For example, we process payment information and use contact details to provide purchased services as well as to track your advertising expenses across various advertising channels.
Reporting and Business Operations. We use data to analyze our operations and improve decision-making processes. This allows us to make informed decisions and generate reports on the performance of our business activities.
Protection of Rights and Property. We use data to detect and prevent fraud, resolve disputes, enforce contracts, and protect our property. For instance, we use data to combat fraud. We may use automated processes to detect and prevent activities that violate our rights and those of third parties.
Legal Compliance. We process data to comply with the law. We also process contact details and identifiers to assist customers in exercising their data protection rights.
Research. We use data for research purposes, including scientific and public interest research, where permitted by law.
- Processing Methods Used
UnionPPC Agency LLP. places the utmost importance on the security of your personal information and is committed to processing it in accordance with industry standards and norms, solely for the purposes for which it is collected as described in this policy or in a specific notice. However, it is important to note that absolute safeguarding of this information is impossible due to the inherent security limitations associated with transmission over the Internet. Therefore, any information transmitted to us is ultimately at the user’s own risk.
- Access and Control of Personal Information Terms
UnionPPC Agency LLP. ensures that all personal information in its possession is as accurate, current, and complete as necessary for the purposes for which it is used.
You have the right to request access to your personal information for verification and to request correction if it is inaccurate. If you believe your personal information is inaccurate or if you wish to access your personal information, you can make a request using the contact information provided at the end of this Policy.
To the best of our ability, we will provide you with timely access to your personal information. However, for security purposes, we may need to verify your identity.
Furthermore, there may be circumstances where we cannot provide you with access to your personal information. This may include situations where access could lead to the disclosure of another person’s personal information, and that person refuses to consent to the disclosure, or where legal restrictions apply. If such a situation arises, we will inform you of the reason why we cannot provide you with access to your personal information.
If your request pertains to data appearing on third-party websites or platforms, please contact those third parties directly.
- Sharing and Reasons for Sharing Personal Information with Third Parties
We do not share your personal information with companies, organizations, or individuals outside of UnionPPC Agency LLP., except for our authorized suppliers and partners who need access to the information for the purposes listed in this policy and within its limits, as well as in the following cases:
● With your consent.
● For storage in cloud servers, in which case personal information may transit through third-party jurisdictions. Note that we only engage with reputable companies with privacy policies.
In particular, we use third-party providers to pool, clean, and analyze data in the digital marketing sector so that they can leverage this data and develop tools. To do so, these providers process the information provided as follows:
The data is first prepared and categorized for use.
From the prepared data, the provider creates aggregate statistics that contain general and non-personal information, sometimes combined with data from similar sources. These aggregated data are then used to generate overall statistics such as origin analysis (mainly via postal codes), seasonality analysis, or pricing analysis (e.g., shopping cart type).
These data are then enriched using two different processes. The first is enrichment through the use of openly available third-party data, such as socio-demographic data provided by the Census Bureau via postal codes. The second process is called inference-based enrichment.
● For legal reasons: We may disclose personal information outside of our company if access to it is necessary to comply with applicable laws and regulations.
UnionPPC Agency LLP. is committed to not selling or renting your personal information to a third party.
- Cookies and Similar Technologies
The cookies used are primarily used to track search history related to the session, to enhance the user’s online browsing experience. It’s important to note that enabling the cookie option may, depending on the chosen configuration, allow other servers to set cookies on your system. You can configure your browser settings to notify you of the presence of cookies, giving you the option to accept or reject them.
Please be aware that our website may contain links or references to third-party websites. This policy no longer applies once you leave our website, and UnionPPC Agency LLP. is not responsible for the collection or processing of personal information by these third parties or through these external sources.
- Retention of Personal Information
UnionPPC Agency LLP. retains collected data for various periods of time, depending on their nature and usefulness in providing our products and services. During the retention period, UnionPPC Agency LLP.. takes physical and technical measures to ensure the security of data containing personal information. The retention period is as follows: Until the end of the contract or services provided, plus two calendar years.
The main locations where personal information is stored are in the cities where UnionPPC Agency LLP. has offices or facilities and in the cities where Google, Monday, Quickbooks, Chat JPT, Slack, Amazon, Front, Microsoft, Jotform, and several other software providers used (disclosed as needed) have servers containing the data collected by UnionPPC Agency LLP.
Personal information may be stored outside the country in which you reside if a third-party provider or another entity to whom we disclose personal information in accordance with this Policy is located outside the country. In such cases, personal information may be subject to the local laws of the countries or territories where the information is collected, used, disclosed, or stored, and government authorities and law enforcement agencies in those countries or territories may have access to it.
Once the retention period has expired, personal information is destroyed. Only statistics or reports containing depersonalized and anonymized data may be retained for extended periods of time.
Changes to these rules:
Person in charge of compliance:
UnionPPC Agency LLP.
246 Président-Kennedy road , Scott (Québec) G0S3G0
Phone : 1 855-723-9673
Email: [email protected]